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THE HOTEL

Terms & Privacy
Policy

The purpose of Milos Restaurant is to provide optimal services in the field of catering and to create an excellent experience for all our guests. As part of this mission, it is necessary for us to process some of your personal data. This processing, of which you are informed through this privacy policy, always takes place in accordance with the applicable European and national legislation.

In order to make and manage a reservation in our restaurant, we collect your name and your phone number or e-mail. The above data remain stored for a maximum of 45 days after the date on which you were at our site, while the legal base for processing them is the execution of the contract between us, e.g. by contacting you to confirm the reservation. Please note that we keep your e-mail in order to send you our newsletter, if you have selected the relevant service, while you have the opportunity at any time to unsubscribe from it and delete all your data. Furthermore, in case you make a reservation in our restaurant, we ask you to inform us about your dietary restrictions or your general health restrictions, such as allergies to certain foods or inability to consume them, your disabilities etc. The above data remain stored for up to 45 days after the date on which you were on our site, while the legal base for processing them is on the one hand your consent, given that they come to our knowledge only after your clear and specific permission, and on the other hand the defense of your vital interests, e.g. by avoiding side effects due to the consumption of food to which you have an allergy.

In case you wish to become a member of the loyalty and reward program (VIP customers) of Milos Restaurant, we inform you that we are required to collect and process some of your personal data. These include: your full name, gender, age, your country and your nationality, your language preference, your phone, your address, the date and place of your birth, the number of your identity and/or passport and/or Visa, your e-mail, details of your credit card, financial information and data on your work. Furthermore, since the purpose of the VIP program of our restaurant is to provide excellent personalized services to our customers, according to the needs and preferences of each of them, the personal data we collect includes: any previous experience in our restaurant, information about goods and services you preferred, special services and amenities you used, your interests, what you liked or disliked about our services, special dietary preferences, dietary restrictions or general health restrictions, such as allergies to certain foods or inability to consume them, your disability etc., biometric data, special dates or anniversaries (such as birthdays or wedding anniversaries), details on with whom you travel frequently, the relationship they have with you and your family situation, data on family members, names and ages of your children. The above data are stored throughout the validity of your VIP card and up to a maximum of 30 days after the date on which your subscription expired for any reason. Regarding the data concerning the contact details and the details of your credit card, the legal base for their processing is the execution of the contract between us, e.g. through our contact with you to settle the reservation, the execution of payments etc. Regarding the other data, the legal bases for the processing are first your consent, given that they come to our knowledge only after your clear and specific consent/permission since you accept this privacy policy, and secondly the protection of your legal interests , e.g. through the provision of personalized services based on past activity or options (e.g. the supply of a specific wine for a customer based on previous habits), and thirdly to protect your vital interests, e.g. by avoiding side effects due to the consumption of food to which you have an allergy.

Theestiatoriomilos.com uses cookies, i.e. small text files that are stored up in the respective browser and are activated every time the web page is opened in a browser application on a device. The sites use cookies to collect information on the use of the site (pages visited, time spent on pages, browser information, disconnections, etc.) and personal settings - but this data cannot be associated with the identity of the visitor. The cookies allow administrators site to have friendly user sites and improve the user experience they offer through their sites to their visitors. The data processing period is 30 days from the opening of our website, while the legal base for their processing is the protection of your vital interests or that of a third party in case the subject needs to be identified by the prosecuting authorities in cooperation with the internet service provider.

We inform you that you have all the rights provided by European and national legislation, such as the right to transparent information, the right to access your data, the right to correct inaccurate data, the "right to be forgotten", the right to withdraw your consent, the right to restrict the processing, the right to the portability of your data, the right to object. Finally, you have the right to submit a complaint to the supervisory authority, which for Greece is the Hellenic Data Protection Authority, Kifissias 1-3, 115 23, Athens, https://www.dpa.gr/, tel . 2106475600.

In any case, for any issue that arises or for any question you have about your personal data in relation to our restaurant, you can contact us directly:

Milos Restaurant
Kolokotroni St. 3-5, 105 62, Athens
info@xenodocheiomilos.com
+30 2166003300